Privacy Policy

Sands Roofing & Construction ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal information you provide: Name, email address, phone number, and property address submitted through our contact forms, estimate request forms, or when scheduling services.
• Website usage data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
• Cookies and tracking technologies: We use cookies and similar technologies to enhance your browsing experience and collect analytics data.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and contact form submissions
• To provide estimates and schedule roofing, siding, and gutter services
• To communicate with you about your project or service appointment
• To send service updates, appointment reminders, and follow-up communications
• To improve our website, services, and customer experience
• To analyze website traffic and usage patterns

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Insurance companies: When processing insurance claims related to your roofing project, we may share relevant information with your insurance provider with your consent.
• Subcontractors: We may share necessary information with trusted subcontractors and service partners as needed to deliver the services you have requested.
• Legal requirements: We may disclose your information if required by law or in response to valid legal processes.

Cookies & Analytics

Our website uses Google Analytics and similar tools to understand how visitors interact with our site. These services use cookies — small text files stored on your device — to collect information about your browsing behavior.

Cookies help us analyze website traffic, identify popular pages, and improve the overall performance and user experience of our website. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our site.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.

To exercise any of these rights, please contact us using the information provided at the bottom of this page.

SMS/Text Messages

By providing your phone number through our website or contact forms, you consent to receive informational text messages from Sands Roofing & Construction related to your inquiry, estimate, or scheduled service. These messages may include appointment confirmations, project updates, and follow-up communications.

• Message frequency varies based on your interaction with our services.
• Message and data rates may apply depending on your mobile carrier and plan.
• Reply STOP at any time to opt out of receiving text messages.
• Reply HELP for assistance.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: